Archive for the ‘Testimonials’ Category

Great service from John in Missouri

Thursday, April 15th, 2010

John from Missouri called to say “The service I have received at Serenity is better than I have ever experienced from an insurance agency. It started with my agent Shannon, who got me better rates than I ever expected, and then I needed help from Customer Service and Alex was very pleasant and handled the issue very quickly and professionally. Thank you for your service!”

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Jason from Nevada says thanks

Thursday, April 15th, 2010

Jason from Nevada said, “Will was a great help, and he got me some great rates. I appreciate your help!”

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Michelle from Nevada sent

Thursday, April 15th, 2010

Michelle from Nevada sent -

Awesome! I sure love you guys…..soooo easy!

Have a great weekend,

Michelle

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Brian from Missouri

Thursday, April 15th, 2010

Brian from Missouri sent,

Kevin,

I would like to thank you and your staff for the Professional Services I received during the hunt for auto insurance. Ben was my representative over the phone. Serenity was not the cheapest but your company made me feel comfortable and assured that my needs would be met.

We are only talking ABOUT $10.00 FOR 6 MONTHS coverage but the customer service I received more than made up the difference.

Thanks Again

Sincerely,

Brian

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Customer Testimonial – Eric from California

Tuesday, January 26th, 2010

THANK YOU VERY MUCH, JUDY,

I appreciate your good and quick job!

Have a great day!
Eric

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Customer Thanks – Brian from Missouri

Tuesday, January 26th, 2010

Ben,

Thanks again for your professional service.

Sincerly,
Brian

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Customer Service Feedback – Robert from Texas

Thursday, January 21st, 2010

Robert from Texas sent,

Thank you for the follow up Will. When I do need insurance you will be the first I contact as you did leave a very good impression on me with your service. Thanks again for your help and continued service. You remind me what service used to be like and it is good to know that it is out there.

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Customer Satisfaction from Ohio Client

Thursday, January 21st, 2010

A client in Ohio,

Good Morning. . thank you so much for having Melissa to call me. . . .She provided excellent customer service and although this is a troubling issue, Melissa made me feel reassurance and not to worry and that within itself is important to me. . .Please tell Melissa “THANK YOU”. . .

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Customer Service Testimonial – William from Nevada

Thursday, January 21st, 2010

William from Nevada sent, “Your Customer Service is excellent, especially Steve. He always does an excellent job, explains things so I fully understand, gives me advice and has helped me a lot while I’m away in the Army.”

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Jesse from Texas

Thursday, January 21st, 2010

Jesse from Texas said, ” I appreciate your time, you have been very helpful and all my experiences with Serenity have been great!”

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