Archive for the ‘Testimonials’ Category

Customer Service Feedback – Robert from Texas

Thursday, January 21st, 2010

Robert from Texas sent,

Thank you for the follow up Will. When I do need insurance you will be the first I contact as you did leave a very good impression on me with your service. Thanks again for your help and continued service. You remind me what service used to be like and it is good to know that it is out there.

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Customer Satisfaction from Ohio Client

Thursday, January 21st, 2010

A client in Ohio,

Good Morning. . thank you so much for having Melissa to call me. . . .She provided excellent customer service and although this is a troubling issue, Melissa made me feel reassurance and not to worry and that within itself is important to me. . .Please tell Melissa “THANK YOU”. . .

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Customer Service Testimonial – William from Nevada

Thursday, January 21st, 2010

William from Nevada sent, “Your Customer Service is excellent, especially Steve. He always does an excellent job, explains things so I fully understand, gives me advice and has helped me a lot while I’m away in the Army.”

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Jesse from Texas

Thursday, January 21st, 2010

Jesse from Texas said, ” I appreciate your time, you have been very helpful and all my experiences with Serenity have been great!”

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David from California

Thursday, January 21st, 2010

David from California said, “Two thumbs up for Will! He was very professional and made me feel comfortable going through the SR22 process.”

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Eben from California

Thursday, January 21st, 2010

Eben from California sent ,”You have an great employee in Will. He did an excellent job and took a client away from GEICO. He’s soft-spoken but knowledgeable and helped me through the process very well. He didn’t try to “hussle” me, but explained everything regarding the SR22 and my coverage in great detail.”

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Nancy from Colorado

Thursday, January 21st, 2010

Nancy from Colorado said, “Will helped me with my insurance and he was very, very pleasant to talk with.  He explained everything to a “T” and he was very helpful.”

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Christine from CA

Thursday, January 21st, 2010

Christine from Ca said, “Will gave me excellent customer service and is a wonderful employee. He was a great help. Thanks!”

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Julieann from Illinois

Thursday, January 21st, 2010

Julieann from Illinois said that “I was absolutely thankful for the help I received from Will, it was just perfect.  What I thought was going to be a super stressful situation turned out to be extremely pleasant.  Thanks Will for your help.”

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Jo from Missouri

Thursday, January 21st, 2010

Ben,
Thank you! You are a true professional, sharp and do your job well. It would be great if the rest of the world were like that – I really mean it. You’re an inspiration to me.

Thank you for adding roadside assistance.
Jo

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